Safety is our #1 priority.
During the COVID-19 pandemic, it’s essential to keep health and safety in mind. Therefore, we’ve created a set of mandatory COVID-19 safety practices for both Hosts and guests of Airbnb listings, based on guidance from the World Health Organization and the US Centers for Disease Control. In addition, you should be familiar with general health and safety guidelines for COVID-19 safety, continue to monitor applicable government travel restrictions and advisories, and follow all national and local laws and policies.
We clean because we care.
Our COVID-19 response.
Health and safety requirements for Airbnb stays
During the COVID-19 pandemic, it’s important to keep health and safety in mind. We’ve created a set of mandatory COVID-19 safety practices for our listing based on guidance from the World Health Organization and the US Centers for Disease Control.
Airbnb has introduced guidelines and programs to help address health and safety concerns, but these measures cannot eliminate all risks.
COVID-19 safety practices:
Wear a mask and practice social distancing when required by local laws and guidelines
When required by local laws or guidelines, all Hosts and guests must agree to:
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Wear a mask or face covering when interacting in person
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Maintain 6 feet/2 meters of distance from each other at all times
Follow Airbnb’s 5-step enhanced cleaning process between each stay:
All Hosts and guests are required to follow the COVID-19 safety practices outlined above, as applicable, including Airbnb’s 5-step enhanced cleaning process between guest stays.
Additional guidance for traveling and hosting during COVID-19
Don’t travel or host if you’ve recently been exposed to or have symptoms of COVID-19
To protect the health and safety of our community, it is Airbnb’s policy that Hosts (and all people who may be present at the listing before or during a stay) should not enter their listing(s) or interact with their guests, and guests should not check into a listing if any of the following are true:
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You are actively infected or have tested positive with COVID-19 in the past 30 days
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You suspect you are sick or have been exposed and are awaiting test results to confirm or deny a diagnosis of COVID-19
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You are showing symptoms or are concerned about a possible infection of COVID-19
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You’ve had close, sustained contact with an individual confirmed or suspected to be infected with COVID-19, within the last 14 days*
For more detail about what to do in the event of illness or exposure to COVID-19, review the following documents:
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Extenuating circumstances policy for specific details about reservation changes and cancellations related to the coronavirus
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Quarantine and isolation stay policy to read more about these guidelines and Airbnb's approach to travel during the COVID-19 pandemic
Wash your hands regularly
Be sure to wash your hands often, especially if you’re in contact with people outside your reservation and are touching surfaces and utensils in a shared space or a common area.
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Wash your hands properly with soap and water for at least 20 seconds
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If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol; cover your hands and rub them together until they feel dry
**info from Airbnb website**
